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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert Davis

August 11, 2023

5  out of  5 rating by Robert Davis
"Very professional and knowledgeable that's simply it."

Bocephus (Deez)

July 18, 2023

5  out of  5 rating by Bocephus (Deez)
"Friendly and very helpful for any insurance needs great job guys !"

Vivian Humphries

June 14, 2023

5  out of  5 rating by Vivian Humphries
"Professionalism at its best! Teresa is so personable and always helps me to stay on top of things."

Maria Richardson

April 24, 2023

5  out of  5 rating by Maria Richardson
"Michael and his team have been my representatives for over 15 years. I am very pleased with their customer service and dedication to making sure my family has the right coverage and save money."

Chris Shishido

March 25, 2023

5  out of  5 rating by Chris Shishido
"As a military member I usually defaulted to USAA but I heard such things about Michael that I decided to give them a call. I’m glad I did because I got the same coverage for half the price! The best part is that the team is local so I don’t have to worry about calling an out of state line. You won’t be disappointed!"

Kristy Haigler

February 28, 2023

5  out of  5 rating by Kristy Haigler
"Representatives are very professional, friendly and helpful. I love talking to the lovely women there."

Leigh Dasinger

January 31, 2023

5  out of  5 rating by Leigh Dasinger
"Always so pleasant and helpful. Would recommend."

danny brantley

December 5, 2022

5  out of  5 rating by danny brantley
"geat people mde my change very easy with no problems plus save me money. will always use Michael Gay,s office and people. danny brantley"

David Sturman

November 1, 2022

5  out of  5 rating by David Sturman
"Great folks here, always respond promptly to my calls, very knowledgeable and friendly. On top of all this I saved a lot of money by switching!"

Michael Harris

April 29, 2022

5  out of  5 rating by Michael Harris
"Michael and his staff are always very prompt and courteous each and every time I have had to call with a claim or with just a question. They always go above and beyond for their customer. I highly recommend giving him a call if you are in need of insurance or he may can even give you lower rates! He was able to save me and my family a lot of money per month."

Lisa Black

April 18, 2022

5  out of  5 rating by Lisa Black
"Great service! Great customer service! Therisa has been a life saver in assisting me to change over from Alfa. She was able to provide coverage for my home/car/camper with State Farm at a price I was comfortable with. I greatly appreciate the piece of mind knowing I'm covered should an emergency happen."

Lisa Stroup

March 26, 2022

5  out of  5 rating by Lisa Stroup
"Theresa and Pamela are the best and they are the sole reasons I stay with Michael Gay State Farm"

Hillary Robinett

February 8, 2022

5  out of  5 rating by Hillary Robinett
"Excellent customer service and comprehensive claims are a BREEZE! Thankfully never had to use my collision side of insurance. High recommend!"

Chris Wesson

January 17, 2022

5  out of  5 rating by Chris Wesson
"The entire team at Michael Gay's agency have always been very quick to assist with any policy changes. We switched from Allstate back to State Farm. Our Allstate agent was consistently looking for a way to add to the policy and premiums. I contacted Michael, explained my issues with Allstate, and that was all that was required. We got equal or better coverage for a lower premium. I trust Michael and his team to take care of my family's insurance needs, without feeling like we were taken advantage of."

carole clark

January 11, 2022

5  out of  5 rating by carole clark
"They have always treated me with respectful professionalism."

Nancy Burtron

December 27, 2021

5  out of  5 rating by Nancy Burtron
"I do most of my business over the phone or by e-mail and the ladies in Michael Gay's office are the best, responsive, helpful, encouraging, informative. I wouldn't go anywhere else for any of my insurance needes"

Cassandra Norris

October 24, 2021

5  out of  5 rating by Cassandra Norris
"Been doing business with this location for many years. Teresa is so kind and helpful always a pleasant experience with her on questions and etc keep up the good work 👍"

Michael Pettaway

October 21, 2021

5  out of  5 rating by Michael Pettaway
"Very knowledgeable, friendly, and professional staff. I've been with them for over 17 years."

Becky Wilson

August 27, 2021

5  out of  5 rating by Becky Wilson
"State Farm has had my auto insurance on three (3) vehicles for more years than I want to count. Michael Gay has handled most of those years. He and his staff are excellent. Just purchased a car and with one 5 minute phone call I have the coverage I needed."

Pablo Garcia

April 14, 2021

5  out of  5 rating by Pablo Garcia
"They help me with everything that I need it, great people and great service!!!"

Amanda Myricks

March 25, 2021

5  out of  5 rating by Amanda Myricks
"The best insurance company ever !"

Lisa Salery

March 16, 2021

5  out of  5 rating by Lisa Salery
"I have been with state farm for over 25 years, I love this office staff"

Marshall Mims

February 18, 2021

5  out of  5 rating by Marshall Mims
"I've had policies with them for 32 years and it's the best customer service around most the time I can handle my business with them without even having to do anything other than send Teresa an email."

Ed Scholl

January 22, 2021

5  out of  5 rating by Ed Scholl
"Very Professional and when I changed agents to Michael Gay,he suggested doing and audit of all my policies and saved me about $600.00 per year"

Dorothy Atcheson

January 11, 2021

5  out of  5 rating by Dorothy Atcheson
"Super helpful and efficient in handling my policy renewal. Both Michael and Teresa are a real pleasure to work with!! I've been a customer for many years, and look forward to many more."